What precautions were taken to enable staff to safely return to the office?
As well as creating a safe working environment for our colleagues, we wanted to ensure employees felt comfortable returning to the office. This was an important consideration when implementing new procedures.
To help maintain social distancing we implemented a phased return with staff divided into two teams working on separate days, alternating between the office and home. A revised seating plan was implemented to ensure employees were seated at least two metres apart and working back to back where possible. Screens were also installed between desks to help separate people from each other.
Signage was introduced as a visual reminder to support the new policy, and steps were taken to limit movement around the offices. In the toilets, an occupancy lighting system was installed to support the new ‘one at a time’ policy, and a booking system was introduced for the company canteen to avoid overcrowding.
In order to minimise transmission and to help staff feel comfortable when returning, we created sanitising packs which included rubbing alcohol and disinfectant wipes. Also, cleaning cycles were increased to ensure all surfaces were continually disinfected throughout the working day.
Finally, we created ‘Office Champions’ to help returning employees understand the new safety procedures introduced. Champions were available to discuss any concerns staff may have had and provide regular updates on further policy changes brought in.
Have any measures been put in place for visitors to the office?
Although lighting is a sociable industry where face-to-face meetings are commonplace, we have had to limit the number of visitors to our offices and factory to minimise any possible contamination. If visits do take place, to ensure the safety of our guests and staff, DW Windsor has invested in infrared forehead thermometers to enable temperature checks as a pre-emptive measure. A full safety run-through is also provided so a level of safety and precaution can be maintained.
The team continues to host weekly solution meetings to evaluate and diminish any possible risks to ensure our staff and their guests feel comfortable in our offices.
What is the greatest lesson you have learnt during lockdown?
The main thing I have learnt during lockdown is to appreciate the time you spend with your friends and family as you might not know when you will next see them in person.