Intelligent lighting solutions and smart controls can help enhance the passenger experience, improve safety and even help to ensure a train station operates as smoothly as possible. Here, David Woodcock, our Business Unit Manager – Rail, looks at how this can be achieved.
The movement and behaviour of passengers around a train station can significantly impact how the station operates, especially at busy times. Overcrowding in certain areas of the station platform can slow passengers getting on and off the train, increasing dwell times as a result. Also, people not using the stairs correctly or moving too quickly can result in slips and trips.
The COVID-19 pandemic dramatically impacted passenger numbers in Great Britain, with the levels dropping 92% in early 2020 compared to the same period in 2019 – the lowest since the mid-19th century. As a result, previously important issues such as overcrowding became less of a pressing concern.
However, passenger numbers are now steadily returning to normal, with the latest figures showing there were 285 million passenger journeys in the three months up to the end of 2021. Therefore, it is important to consider again how stations can be improved to deal with peak passenger numbers.